Generative AI and prompt engineering

Objectives

• Write a structured prompt (role, context, instruction, format, criteria) and obtain a usable deliverable in three iterations or fewer.
• Use an AI assistant to produce a report, a briefing note or a professional email from a document of their own department, then spot and correct factual errors.
• Extract structured information (table, list, classification) from a batch of documents and check its reliability against the source.
• Identify three automatable recurring tasks in their own job and formalise a reusable prompt template for each.
• Apply their company's confidentiality rules by telling apart what may be passed to an AI assistant from what may not.

Audience

Staff from every department: assistants, customer account managers, sales reps, HR officers, accountants, legal staff, project managers, managers.

Prerequisites

Daily use of a computer, email and a word processor. No technical skills. Equipment: one laptop per participant with an up-to-date browser (Chrome, Edge or Firefox); for remote delivery, a stable connection of at least 5 Mbit/s, microphone and camera; AI assistant accounts created and provided by Yolea for the duration of the session; five to ten of the participant's own real documents, anonymised where necessary, brought on day one.

Format

In person, synchronous remote or hybrid; in-company on your own cases or open enrolment; 8 to 15 participants, 12 at most in open enrolment. Duration: 14 hours, 2 consecutive days of 7 hours; remote, 4 sessions of 3 h 30 over two weeks.

Assessment

Beforehand, a placement questionnaire (current usage, expectations). During the course, a check quiz at the end of each half-day and a practical challenge (produce a deliverable on an imposed case, corrected as a group). At the end, an end-of-course evaluation and a named certificate of completion. At three weeks, a follow-up review of the action plan.